Google Business Profile Setup and Management
Be found, and be right, when someone searches nearby.
Setup $390–$690 · Ongoing management included in Growth Care and above
Setup price depends on whether the profile is new, needs to be claimed, or needs cleaning up. Ongoing management is part of the Growth Care and Local Growth support plans.
The problem this solves
A neglected listing sends customers somewhere else.
A neglected profile quietly sends customers elsewhere. Nobody complains about the wrong opening hours; they just go somewhere that answered.
- Opening hours are wrong, especially over public holidays
- The listing has no photos, or photos from a previous owner
- Reviews go unanswered
- The business appears under the wrong category
- There is no website link, or it points at a dead page
- Nobody in the business knows who controls the listing
Who this is for
This service earns its price when at least one of these is true.
- Businesses that rely on local search and walk-in trade
- New businesses setting up a profile for the first time
- Operators who have lost access to an existing listing
- Multi-site businesses keeping several profiles consistent
What you receive
Deliverables
- Profile audit with a written list of what is wrong and what it costs you
- Setup or claim support, carried out with your authorisation in your account
- Verification guidance — we walk you through Google's process
- Profile optimisation: description, attributes, opening hours, holiday hours
- Category and service configuration
- Photo guidance and upload of the material you supply
- Website and enquiry link connection
- Review monitoring and response guidance
- Google posts on an agreed schedule
- Monthly reporting on what the profile is doing
What it does
Typical functionality
- Correct primary and secondary categories
- Services and products listed with descriptions
- Hours, special hours and holiday hours kept current
- Business description written for people, not keyword stuffing
- Photo sets that reflect the business as it is now
- Q&A seeded with the questions customers actually ask
- Review alerts and response templates
- Posts covering offers, events and updates
- Reporting on calls, direction requests and website clicks
Delivery
How the work runs.
The same seven stages as every other project, with the detail that applies to this service.
- 01
Discover
Audit the current profile and confirm who owns it.
- 02
Plan
Agree categories, services, hours and the content schedule.
- 03
Design
Prepare the description, photo set and post templates.
- 04
Build
Apply the changes in your account, with your authorisation.
- 05
Test
Check the listing across desktop, mobile and Maps.
- 06
Launch
Connect the website, enable review alerts, publish the first posts.
- 07
Support
Monthly posts, review monitoring and reporting.
Pricing
Setup $390–$690 · Ongoing management included in Growth Care and above
Setup price depends on whether the profile is new, needs to be claimed, or needs cleaning up. Ongoing management is part of the Growth Care and Local Growth support plans.
All prices are in AUD and exclude GST. Domains, hosting overages and third-party subscriptions are billed separately. Final pricing depends on scope, integrations, security requirements and project complexity.
Questions
The things people ask before they commit.
Can you claim a profile on our behalf?
We can support you through the process, but Google requires the business itself to verify ownership. We never impersonate a business, and we cannot verify or take control of a listing without the owner's participation and authorisation. Anyone claiming otherwise is describing something that breaches Google's terms.
How do you get access?
You add us as a manager on your own profile. You keep ownership and can remove access at any time. We never ask for your Google account password.
How long does verification take?
That is Google's process, not ours. It commonly takes a few days to a few weeks depending on the verification method Google offers your business. We cannot influence or guarantee the timeframe.
Can you remove a bad review?
Only Google can remove a review, and only if it breaches their policies. We can help you flag reviews that clearly do, and help you write a response to the ones that do not.
Will this guarantee we rank first?
No. Nobody can guarantee a ranking. A complete, accurate, actively maintained profile improves your chances, and that is the honest limit of what any provider controls.
Find out what your listing is costing you.
A free consultation includes a look at your current profile and what is missing from it.